Guides in this section are applicable across all Compliance Modules.
This Module allows you to log both SRA and ICO Breaches. Find out how to create a Breach Report as well as creating, assigning and completing Remedial Action Tasks.
You can collate and record Client Feedback in the Client Feedback module to allow for easy reporting and management of any further action required.
These articles will describe how to centralise your complaints process and follow the lifespan of a complaint from initial reporting through to the outcome.
Everything you need to know to make best use of your File Audits module, from adding your own question sets into the system to completing your tasks.
Maintain a record of gift/hospitality and expenses given or received. Once the module is set-up, each record follows a prescribed process for automatic approval or referral for manual approval.
How to setup the module task process, create a Misconduct Report and follow the investigation task process.
How to use the Money Laundering Module to ensure users can record their suspicions, and ensure are actioned and escalated appropriately.
How to setup and create Periodic Review questions, complete a periodic review and action any tasks created as a result.
Recording and managing your PII Claims and Circumstances and the associated tasks.
Managing and monitoring risk is vital in any business. Learn how to get your Risk Register Module set up to log your risks and manage any mitigation actions.
Everything that you need to know to log an Undertaking and follow it through to being discharged.